At NekoNexus, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your information when you use our online store to purchase artist merchandise.
1. Information We Collect:
Personal Information: When you make a purchase on our online store, we collect personal information such as your name, email address, shipping address, and payment details (credit/debit card information or PayPal account details).
Order History: We maintain a record of your past purchases and order history to provide better customer service and assist with any inquiries or issues you may have.
Communication: If you choose to sign up for our newsletter or create an account on our website, we collect your email address to send you updates, promotions, and other relevant information about our products and services.
2. How We Use Your Information:
Order Processing: We use the personal information you provide to process and fulfill your orders, including shipping the merchandise to your designated address and contacting you regarding your order status.
Customer Support: Your information may be used to provide customer support, address inquiries, and resolve any issues related to your orders or account.
Marketing and Communication: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about new products or special events. You can opt-out of receiving marketing communications at any time by unsubscribing from our newsletter or contacting customer support.
3. Information Sharing and Disclosure:
Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in processing payments, shipping orders, and delivering marketing communications. These service providers are contractually obligated to protect your information and only use it for the purposes specified by NekoNexus.
Legal Compliance: We may disclose your information as required by law or in response to a legal request, such as a court order or government inquiry.
4. Data Security:
Encryption: We implement industry-standard security measures, including encryption protocols, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Secure Payment Processing: Your payment information is securely processed through reputable payment gateways, and we do not store your credit/debit card details on our servers.
5. Your Rights and Choices:
Access and Correction: You have the right to access and update your personal information stored in your account. You can review and edit your account information by logging into your NekoNexus account.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request the deletion of your account and personal information by contacting customer support.
6. Updates to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates or changes.By using the NekoNexus online store, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at .
This Privacy Policy was last updated on February 2024.
